Our services
Transforming your logistics operations with our innovative IT solutions and expert services, driven by quality excellence and customer-centricity.
What we do
Our services
We worked with major global freight forwarders and carriers for many years bringing vast experience of Logistics and IT through well-balanced team of consultants representing Excellent Functional and Technical know-how of CargoWise One as well as detailed freight forwarding experience.
Our consulting services are tailored to help you maximize the potential of CWO, ensuring seamless integration with your existing systems. With deep industry knowledge, our team provides strategic guidance on optimizing workflows, reducing costs, and enhancing operational efficiency, all aligned with your unique business goals.
We provide tailored training sessions to end-users and administrators, focusing on CargoWise One’s features and functionalities aligned with customers’ processes. Ongoing guidance and well-documented knowledge transfer will empower teams to maximize system utilization effectively.
Our team will develop comprehensive training materials customized to customers’ processes.
In addition to standard CargoWise One functionality, we provide our own SaaS (cloud-based) cargo compliance and safety solution and services. This solution provides an automated data-led risk assessment of cargo shipments, it empowers our customers to process high volumes of cargo in a timely and consistent manner.
We provide services to implement seamless integration with your core operational system(s) to avoid any double entry of data. We provide data back indicating the risk level of the cargo and optionally block cargo from being further processed to avoid compliance issues and potential penalties and loss of reputation.
Our platform enables early detection of risks such as but not limited to:
Detection of restricted and sanctioned entities
- Sanctioned individuals
- Sanctioned organizations
- Restricted countries
- Restricted shipper & consignee
Detection of dangerous goods
- Dangerous goods
- Restricted goods
- Hidden dangerous goods
Detection of strategic goods
- Military goods
- Dual-use goods
- Goods subject to regulations
Process mining is a growing field gaining popularity in business and enterprise. It is a data-driven approach that uses algorithms to analyze and visualize the processes that occur within an organization.
Process mining allows companies to gain valuable insights into their operations and identify areas for improvement.
Sophisticated Artificial Intelligence (AI) capabilities within our tool set can be used to identify and resolve issues at source and propose improvements.
NICE employs an innovative approach enabling organizations to model and re-engineer processes effectively. By partnering with companies, NICE facilitates the implementation and support of a Center of Excellence (CoE) designed to leverage these advanced tools for monitoring, automation, and ongoing process improvement.
Moreover, this methodology aligns with the “four-eyes principle”, incorporating multiple layers of review to enhance process accuracy, compliance, and governance. This ensures organizations achieve optimal operational performance and resilience.
NICE offers 24/7 support solutions designed to meet the needs of our customers. At the core of our service is a team of CargoWise experts, supported by a cutting-edge service desk system for seamless issue resolution.
Our services are fully customizable to align with each customer’s unique requirements.
CargoWise administrators and users can effortlessly submit trouble tickets and support requests for a wide range of services, including system setup and configuration, updates, training, change requests, and integrations.
